Frequently Asked Questions

Simple, hassle-free service tailored to you

Our system works by categories or groups (example: Group B, such as the Ford Fiesta or similar), so there may be many models and brands in each category. Therefore, it is NOT possible for us to guarantee that you will receive a specific model. If, at the moment you receive the car, we have the vehicle you desire available, we will deliver it to you. The same applies to fuel; you cannot choose between petrol or diesel. The model, fuel, and car color will depend on the vehicles available in our office on the pick-up date.

No, you can pay upon arrival with a credit or debit card, or even in cash.

3 year driving license minimum experience. Minimum Age: 21 years. Young Driver Supplement between 21 and 25 years of 8€ / day. Only Group A,C can be rented. You can not apply the full risk and the amount of the excess will be blocked on your card.

Only those who have been added as drivers on the signed rental agreement as main or additional driver

NO. You are not allowed, not even within islands. You are not covered by our insurance.

Our rates always include full insurance with comprehensive coverage and no excess. This coverage includes damage to windows, tires, wheels, and mirrors.

All you have to do is pick the rental dates and times, the car you want and you will be quoted a price. If you agree with this price, than you can go ahead with the booking.

At the booking moment the customer can choose between the followings options: 1- Full-Full. Minimum deposit of 60€ depending on the model of vehicle. 2- Same level – Same level. Deposit credit card. 3- 25% Full – Return empty. Paying 20€ minimum depending the model on vehicle.

Please bring your passport or ID card, drivers license and credit card. If there are additional drivers, passport or ID card and driver’s license.

Yes. You should indicate this with the booking.

You can cancel your reservation by contacting us through the options provided on our website. Reservations made through our platform generally do not incur penalties for cancellation.

Yes. You can pick up the car in front of the arrivals terminal, on the 3rd floor of the airport parking.

We can deliver the vehicle to the address of your choice, as long as it is within our service area. Please provide the full pick-up/return address correctly. Normally, this service is free of charge; however, if we do not operate in that area and a fee must be applied, you will be notified upon reservation confirmation.

Yes, the coverage of the compulsory Car insurance “CDW”and liability insurance to ensure damages against third parties are always included in the rental.